Privacy Policy

Privacy Policy

Effective Date: April 9, 2025

Welcome to CHAR Inc. ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.char.global] (the "Site"), shop with us, or interact with our services.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide to Us:

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment information (processed securely via third-party payment processors)
  • Account login information (if applicable)
  • Feedback, reviews, or communication you share with us
Information We Collect Automatically:
  • IP address
  • Browser type and device information
  • Pages visited and time spent on our Site
  • Cookies and similar tracking technologies

Information from Third Parties:
We may collect information from partners like payment processors, social media platforms (if you interact with us there), or marketing partners.

2. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders
  • Communicate with you about your order, account, or promotions
  • Personalize your shopping experience
  • Improve our products, services, and website
  • Prevent fraudulent transactions and enhance security
  • Comply with legal obligations

We believe in transparency and only collect what we need to provide an excellent experience.

3. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Service providers who help operate our business (e.g., payment processors, fulfillment centers, marketing services)
  • Legal authorities if required to comply with applicable law or valid legal processes
  • In connection with a merger, sale, or acquisition of CHAR Inc., with appropriate protections in place

All service providers we partner with are required to keep your information confidential and secure.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve site functionality
  • Analyze site usage
  • Personalize your experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Opt out of receiving promotional communications
  • Request data portability
  • Object to certain data uses

You can make these requests by contacting us at privacy@shopchar.com.

6. How We Protect Your Information

We use industry-standard security measures to protect your information, including encryption, firewalls, and secure server environments. However, no method of transmission over the internet is 100% secure.

7. Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

CHAR Inc.
Email: info@char.global
Website: www.char.global